Map
Detailed Information
- Place Types Bank
- Address 360 H St NE, Washington, DC 20002, USA
- Coordinate 38.9004247,-77.0008222
- Website https://www.bbt.com/bbtdotcom/locator/details/360_h_st_ne__wash
- Rating 2.4
- Compound Code WX2X+5M Washington, DC, USA
Photos
Reviews
Came in twice and made an appointment, still to be denied service to open an account. No point in calling ahead if just going to get false information. Don't bother with this branch.
The people who work at this location are not particularly knowledgeable on bank policies nor helpful if you have any issues. Customer service is lackluster and the bank has some less than transparent policies regarding fees.nnI regret opening this account and will likely close it in the near future. I would not recommend banking with BB&T despite their seemingly appealing offers. Capital One is a vastly superior option. Take your money elsewhere!
Been in this neighborhood for a couple of years. I live across the street from this bank and it was my first and only visit.nnI came in yesterday to have a document notarized, thinking it was just business as usual. Before I signed in, one of the bankers greeted me. I spoke back and asked if a notary was available. She asked if I were a customer, to which I replied no. She replied only customers could utilize their notary service. I've never heard of that before, but, oh well. So I walked around the block to Wells Fargo - of which I'm not a customer - and had my document notarized.nnI definitely won't become a customer of theirs or use their atm.nnGo figure.
Long lines, understaffed up front. Average wait is 25 to 30 minutes (usually here just to deposit a check)
I came here to discuss the fees associated with my business checking account. The manager said I had to maintain the minimum balance. Period. I said I'd have to close the account, and she didn't argue; she made no attempt to work with me to keep my business. BB&T must have plenty of customers, and they treated me as if they did. Maybe your experience will be better - I hope so.
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