Map
Detailed Information
- Place Types Bank
- Address 1200 F St NW, Washington, DC 20004, USA
- Coordinate 38.896683,-77.0290135
- Website https://locations.capitalone.com/location/branch_61373/?externa
- Rating 2.4
- Compound Code VXWC+M9 Washington, DC, USA
Photos
Reviews
the most rude teller i ever seen .
Horrible customer service every time. At least they’re consistent. I would avoid this location if I could, but I can’t. Do yourself a favor, pick another bank or Capital One location.
Decided to go into the branch to discuss opening new accounts and looking into my current credit account. Complete waist of an hour. After waiting patiently to finally be told the young lady would not know when she would be able to sit with me. The rep advised me to use the app. After deciding to leave after waiting I received a snobby attitude from the young lady to have a nice day in a condescending tone. My advice do not waste your time at this branch!
So capital one closed most of the branches to open up cafes which you can’t really do anything there except use the atm. The closest full branch to me now is this location at 12th & F street NW. It is very slow and always crowded. Every time I come to this location it’s always 2 people working here. One teller and one banker. I rarely come to this location because of this and come back with hopes that when I’ve come back it’s fully staffed. But no, same long waits. So disappointing! I’m taking my busy elsewhere.
Horrible service. Always waiting for 30 minutes to do a simple transaction, and yes if I could do it at an atm or online I would, but when I have no choice :(. Also, a 100 dollars disappeared from my deposit when I clearly knew how much money I just withdrew from another bank. Boone at the branch, including the manager, did anything about it, even said how they don’t put cameras to monitor their employees. So now the money is gone, guess where
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