Banner Bank

My biggest complaint is that they don't have a branch where I moved. Great PR, great customer service, friendly staff, great policies. Honestly, I've never liked a bank before Banner Bank and I'm nearing my fifth decade of life. I don't know how anyone would rate them less than 4 stars.

Banner is the most amazing bank. Not only is there customer service exceptional, but they out do other banks with their services!!

I got a great sevice at Banner Bank Scholls Murray, thanks so much

I asked if they would break a $100 since the Children's haircut place across the street didn't have enough change yet. They refused to stating it was against their policy since I didn't have an account their. As I was about to walk out the manager gave the approval for them to break the bill.nnI was told they don't do it out of security and to avoid the risk of receiving fraudulent bills. First of all if I were the manager at a financial institution I would make damn sure you knew how to spot counterfeit bills vs real ones before hiring you. Common sense or at least one would think so...nnI was asked if I wanted to open an account. I declined the offer and informed them I have received way better service at far less pleasant banks where I would NEVER open an account.nnI know my business won't make or break them. Hopefully others receive better treatment than I did.

I have been a Banner Bank customer for years. They have unmatched commitment to customer service. It's obviously a top down attitude about treating each customer well. Even the procedures and fees reflect a willingness to do the right thing by us the customers.