Shoe Mill - Washington Square

the store was quiet when we walked in but we were immediately greeted by Ron Keller with a smile. He was friendly and knowledgeable and professional. I left with a comfortable pair of shoes which is exactly for and which is difficult for me to find having very complicated feet to fit. I still like that my foot was measured and sized and each pair of shoes I tried on was laced and precision installed on my feet. It was a positive experience and I would recommend.

The associate that helped me knew just by looking at my foot exactly what I needed.

Went for a specific type of shoe. Mr. Shane helped us and it was an amazing customer experience. Far from the car salesman type, Shane was truly and very knowledgeable and it was awesome hearing talk about qualities of designs, material characteristics, applications etc. Shane was intent on helping us find the perfect fit/utility and made us feel instantly comfortable. I was surprised how much he knew about the different models of female shoes, he was definitely an expert. He brought out different models/sizes and overall it was a great experience. Thanks again Shane!

I did some research for finding a good shoe and this place popped up. I have plantar fasciitis and the sales rep, Shane, was very informative on this and helped me with some new insoles and shoes. I drove 5 hours to see this place it was worth it and my feet are happy. Thanks Shane for your wonderful customer service!

This is by far the best customer service myself and my fiancé have ever experienced. I recently had surgery on my foot and needed a completely new kind of shoe. They knew everything about my issues and picked out the perfect shoes, insoles, and even socks! I wore my shoes right out of the store! My fiancé did the same as he needed shoes for a completely different issue. It was life changing. Shane and Jeff were the most helpful people I have ever met. They gave such exceptional customer service we were still talking about it when we got home. I will never go to another shoe store again. Thank you so much for everything!