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Petsense

2212 Island Ave, La Grande, OR 97850, USA
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Petsense
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Kyle Roxby (11/12/2020)
This isn’t the place to go if you want your dog groomed. We live in Elgin and had an appointment for both dogs to get groomed, and when we arrived we were told by a VERY rude groomer that they wouldn’t groom one of our dogs. She refused to do anything for us, and now we can’t do anything we planned to do in town because we have a dog in tow. If you’re looking for a groomer, I strongly recommend elsewhere.nn*side note: Carla has always taken good care of our dogs and is a good groomer, but you can’t make sure you get her, so it’s better off not taking them in the first place.
Mia Stoddard (08/03/2020)
I feel like I either have a great experience here or it isn't so great. I wish it were consistent because the good experiences are really awesome.nnThe positives: staff are friendly and helpful and they have a wide variety of things in the store. Staff are typically fairly knowledgeable and willing to help you find what you need.nnThe cons: sometimes it takes a long time to find someone to check you out and they are out of crickets and meal worms more often than they have them in stock. Crickets often die the same day they are purchased. I'm at the point where I'm going to bite the bullet and spend more on shipping my own crickets here. It costs more up front but at least my gecko will have a reliable food source. I wish Petsense would order more or more frequently because I know I'm not the only reptile owner struggling with feeding their critter here.
oscar davies (06/25/2020)
Went in there to get one item ask the young ladies who questions and she had all the answers in the place is clean and comfortable
AnnaBelle Craddock (09/12/2020)
I usually have an okay experience here but when I went in the other day both employees were in the room together talking and no one greeted me or asked what I was looking for so I wondered around. No one was watching the store from the register which I feel is weird. I had a question so I stuck around the register for a few minutes but neither girls came out and continued chatting. It’s really unprofessional.
Debbie Zboril (03/06/2019)
I love this place! We were traveling through and our dog needed a bath and trim. What usually takes her normal groomer 3 hrs,took a hour and they did just as good if not better. Very friendly and accommodating staff. When we head back we'll stop back in! Thanks to all of you!
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