Map
Detailed Information
- Place Types Store
- Address 903 S 7th St, Heber Springs, AR 72543, USA
- Coordinate 35.483357,-92.0366147
- Website https://www.suddenlink.com/stores/ar/heber-springs/903-s.-seven
- Rating 2.9
- Compound Code FXM7+89 Heber Springs, AR, USA
Photos
Reviews
Absolutely the worst. Wish there was a better alternative. Today I called 3 times and was hung up on 3 times after wading through their menu. Got a guy who transferred me to another location and was asked to enter my account number etc. After doing this I was hung up on. Then I got a call from a verification center to confirm that I had signed up for additional services!! What I was trying to do is find out with my data plan on the internet how I was out of data as we rarely use it?? So I wanted to downgrade to the smallest data plan. Unable to do so. Avoid at all costs.
Very pleased so far I have been a Satellite customers for 20 years but made the switch
I moved up here for college, and thanks to covid, most of my classes and all my homework is online. Basically every single day my wifi goes out for an hour or so, if not more. Some days I have no wifi, some days it works for an hour then doesn't for an hour and flip flops constantly. I'm paying for unlimited internet, but if you ask me I'm paying way to much for wifi that hardly goes a day without messing up. I've had a few technicians come out before and none of them have been kind. I've called a bunch of times before and my calls either go straight to voicemail, a bot, or they don't pick up. If you have any other options, don't pick suddenlink. Especially during covid. I've had to work in the McDonald's parking lot and use their wifi I don't know how many times.
The worst, paid up front for a package that was entered incorrectly, then they tried to fix, real nice person, even called back every 15 minutes to see if she corrected the problem, even received an email from her. BUT, my bill went up $40. Was told by the person for life, $168.15. LIARS. Called 3 times, all robots, 2 calls dropped after getting to the SAVE DEPARTMENT. So, they have me......because if I don't pay, I don't receive the AMAZON gift card for $100.00, for moving here an signing with them in Heber Springs.
Terrible internet service. My internet goes in and out mostly out. Technician came out and wasn't here for even ten minutes and told me it was fixed. But here I sit with no internet. Terrible internet and way too expensive for this kind of service.
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