Bank OZK

I really never write reviews but sadly this particular location on Olive & 47th Street in Rogers is the slowest at service ive ever experienced on every occasion! Expect to wait in line at least 20-25 mins everytime. They have also made several errors on cash back, and then called me relentlessly over a couple dollars that they went over on and then wanted to take it outta my account when it was a mistake on their part! I had no problem giving the money back but when two different employees called me and gave me 2 different amounts and they couldn't even agree on the correct check that it came from, it made me suspicious and thats why i refused to let them take it from my account! I had to tell them the correct amount and check that the mistake was made from. Id go to a different a location if this wasn't the closest to me and its already 20 mins away from where I work & live because they only have branches near the highway.

Friendly and personal experience even just discussing opening an account. I can see why family recommended I bank here.