Map
Detailed Information
- Place Types Store
- Address 903 N Bloomington St #101b, Lowell, AR 72745, USA
- Coordinate 36.268064,-94.1359721
- Website http://www.apria.com/
- Rating 1.5
- Compound Code 7V97+6J Lowell, AR, USA
Openning hours
- Monday 8:00 AM – 12:00 PM, 1:00 – 5:00 PM
- Tuesday 8:00 AM – 12:00 PM, 1:00 – 5:00 PM
- Wednesday 8:00 AM – 12:00 PM, 1:00 – 5:00 PM
- Thursday 8:00 AM – 12:00 PM, 1:00 – 5:00 PM
- Friday 8:00 AM – 12:00 PM, 1:00 – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
My explanation of benefits from the insurance company said I’d still owe Apria $26. Their bill was for $47 or $48. I was confused and called. They said I owed $36 and some change. So all in all my explanation of benefits, billing statement, and what I actually had to pay were all three different. This isn’t the first billing issue I’ve had with them. They have the absolute worst billing department I’ve dealt with and I wish there was a way to have them audited. It seems like it’s a common issue based on the other google reviews.nnUPDATE: I sent them an email like they requested explaining my issues. I labeled everything just like they asked, politely worded my issues, and added photos of my paperwork to help them understand what I was talking about. It’s been 3 business days and I haven’t received a call or reply. I thought it was just their billing department that was incompetent but I see now that it’s the entire company.
If you really NEED oxygen, go elsewhere. It amazes me that this place is in business, in general, but I am astonished that they supposedly provide healthcare. I haven't had an operable oxygen concentrator for most of the last three weeks. They are aware of this, but are doing NOTHING. They seem to be blaming me for the fact that they have sent me 3 machines, out of 4, that work for a short time before they either stop running, won't start, or the alarm goes off. I have been nothing but professional with them. Too bad they can't say the same. I would not let anyone I care about use this business.
I have met my out of pocket for the year, yet they continue to charge my debit card for supplies, which means that the insurance company is paying them and so am I. They are getting double payments. When I called to talk to someone there they told me to have my insurance company contact them to get it settled. I have canceled the supplies since I refuse to pay for them since my out of pocket is met. I am looking to find a more reliable company. I am not happy.
This company constantly billed my parents for money they did not owe AND money that was already paid to them by insurance, SO they were being double paid. Some of it was as little as $2. My parents were so tired of fighting they just wanted to pay. I feel they pray on the elderly to SCAM them out of what little money they have. 8 months later we are still fighting over a bill from December that was paid to Apria by insurance. They owe us money
They didn't close until my friend's problem was solved.
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