Berry Shoes & Accessories

Not very friendly. We waited at the door and respectfully asked if we needed to check in. The older lady said we could if we wanted to - didn’t seem bothered. Asked if we could come in - also didn’t seem overly interested. Tried some shoes on and she seemed a little annoyed but I tried not to think much of it. I then asked if she had a different size and she said no everything is on display - fair enough. She then asked if I was getting the shoes to which I said yes and got one size too big (they were Crocs so I wasn’t fussed) but just so much passive aggressive energy. We went back again later to purchase some extra charms for the Crocs which were $2 and she then said “you better have cash for that” - again fairly abrupt and unwarranted. We ended up purchasing 5 additional pairs of Crocs online at the Crocs Australia site instead. My parents are in their 70s and we were a group of 4 adults, it’s not like we were making a ruckus and being difficult customers. Thought about this experience on the drive back to Sydney and it just left a bad taste in my mouth. We bought Crocs in Berry because we wanted to support local business and just have a good day out. We could have bought Crocs anywhere.

The ladies in the store were very rude and I would not attend this shop again. Be careful, you might sit on the wrong chair to try your shoes on.nThey lost out on a group of 5 women who were eager to shop. We took our business to the other beautifully run shops in Berry.

This is the best shoe shop I wouldn't go anywhere else great range for all styles and needs.

Beautiful range, quality brands and attentive service. 10/10

Fantastic, friendly service and extremely patient! Thank you for a great experience :)