Fantastic Furniture

Bought many products from Fantastic Furniture at Pialba. Always very good value for money. Staff are always very efficient and flat packs are easy to assemble. Only ever had one problem and this was fixed straight away by Manager, Dee. Great service.

I bought a rug and was told it would only take a week or 2. It has now been over 7 weeks and the rug has still not come in. I left a review and had a response from fantastic furniture to email them. I sent an email and they have not even responded. So when you see these reviews and it looks like they are trying to help customers out, It is only a lie!!!

Helpful staff and good range on the floor to view. Great to see a company that have a range of Australian made products that are backed by a decent warranty.

I loved the furnitures here, well arranged, affordable, and great customer service! Great style that will suit your needs whether at home or in the office area!!!

I am really disappointed in the Customer Service at Fantastic Furniture. My family and I went to the store needing lounges and was talked into purchasing a lounge suit on the basis that the wait time for the lounges was only a month. Regular contact with the store’s Sales team, Assistant Manager and now Manager we have been told various timeframes for delivery and reasons for the delay and as of today (after waiting 5 weeks) we have been told we would have to wait up to 10weeks for our stock. I spent over $4k in the store to be given the run around and I will not recommend Fantastic Furniture in Hervey Bay to anyone. If the Sale person was upfront and honest from the start I would not have had my family sitting on beanbags for 5 weeks and would have purchased another lounge in store but instead I have now got a refund and will shop elsewhere.