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Novo Shoes

100 Burwood Rd, Burwood NSW 2134, Australia
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Detailed Information
Openning hours
  • Monday 9:30 AM – 6:00 PM
  • Tuesday 9:30 AM – 6:00 PM
  • Wednesday 9:30 AM – 6:00 PM
  • Thursday 9:30 AM – 9:00 PM
  • Friday 9:30 AM – 6:00 PM
  • Saturday 9:00 AM – 6:00 PM
  • Sunday 10:00 AM – 6:00 PM
Reviews
Shanjida Hoque (01/09/2021)
Friendly and excellent customer service! Surely coming back! ud83dude07
Natalie Ing (11/05/2019)
Rubbish customer service. There were 2 staff at the store. One young lady was so nice and sweet. Another one was super rude and act like customer come to get the shoes for free. If u not happy to serve, just quit the job. I been seeing her working there since long time as I am living in Burwood. Novo should take action in training staff and should not keep this sort of staff in there company as their Burwood store can shut down becuase of her. The way she behave to customer were really disrespectful and not acceptable.nP.S The lady with the glasses on.
Mandy C (12/13/2019)
came here to pick up an online order about a month ago. Sales assistant was very quick and efficient, no fuss, friendly and approachable.
Sydney Mum (09/11/2019)
Very sub par customer service. I went into the Burwood store today and asked if they had a certain pair of boots in my size. I was told no. So I asked if they had any boots at all in my size out of one size up or down of the probably 50 styles they had on display... they told me no without even looking. I left the store but couldn’t find any styles I liked elsewhere so this time I came back and looked for myself and found three different styles of boots in my size. It’s almost as if they didn’t want to make a sale...
The Real S (03/03/2020)
Another store off my list. No one will bother to ask if you need help. When I Visited the store before Xmas on a couple saturdays it was packed and understaffed. So frustrating.
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