UGG Since 1974

The real deal. Feel good supporting the original Australian Made Ugg company, not cheap overseas knock offs of an Aussie icon. Fast service and delivery on both of my orders.

I really despise uggs, thats how good the store is.

Bought online, and received in less than two weeks. High-quality UGG boots and superb customer service. Don't settle for cheaper brands or overseas knock-offs. The boots were a great fit, made of quality materials and packaging was excellent. Proud to be supporting Australian businesses during these turbulent times!

I ordered a pair of uggs online internationally from this company, after deciding to support local tradespeople over huge corporations.nnThe service reps were helpful, up until the point where my order didn't arrive after months of waiting.nnThey called me by the wrong name twice, they were giving me shipping information about countries that I don't live in twice, and I was told they would inquire about the package three times but nobody got back at me (in fact after I stopped emailing about the package they have not contacted me at all anymore)nThe tracking had stopped updating after a month, and after it seemed like they weren't interested in helping I contacted the shipping company who told me to file a chargeback with my creditcard company since the package wouldn't come.nI told this to costumer service and they told me to just wait for it to show up by itself, and that I wouldn't get a discount (which I didn't ask for or wanted, I just wanted to know where the package was and if it was even still coming.)nnAll in all I feel like costumer service stops being helpful the minute your package runs into trouble.nI tried being understanding due to covid and shipping delays, it's a stressful time, but 5 months is a ridiculous amount of time to wait, and paired with the unhelpfulness in tracking my package and the inactivity of costumer service I would think twice about ordering from this store.nnIt's a shame since they seem like a good company, so I was pretty let down.

Great uggs, the real deal! Genuine Aussie made, Aussie materials. Great service too. I needed to amend my order and the accommodated willingly. I will never buy from anywhere else. Happy to support this Aussie family business!