Map
Detailed Information
- Place Types Furniture store
- Address Maroochydore Homemaker Centre, 11 - 55 Maroochy Blvd, Maroochydore QLD 4558, Australia
- Coordinate -26.6604162,153.0839286
- Website https://www.fantasticfurniture.com.au/store-finder/store/Marooc
- Rating 3.7
- Compound Code 83QM+RH Maroochydore, Queensland, Australia
Openning hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday 9:00 AM – 5:30 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 5:30 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday 10:00 AM – 4:00 PM
Photos
Reviews
Great experience purchasing a chest of draws with Fantastic furniture. Not so great when we went to collect our unit. The warehouse staff decided to dump our new purchase on the floor in the water/rain and offered absolutely no assistance with loading a 40+kg item into the car. Cheers Fantastic 👍
The service was awesome from Charlotte J who everything she could to create a memorable experience, nothing was too much trouble. The store was clean and easy to move around in while deciding which item from my small list of ones to compare was best suited to my needs.
Staff in the actual store are friendly and helpful.
The Warehouse worker i had to deal with when picking the product up after purchase was aggressive and angry and ruined my morning with his attitude.
I was given instructions to go to the reception of the warehouse from the staff in the store. When i got to the warehouse the reception was all closed up and there was no staff in the general vicinity so i went for a walk down the end of the warehouse to find someone.
When i got to the end i saw 2 staff members. An older guy came over to me and took my docket. Then got aggressive and angry about me "Not ringing the bell" at reception (I never saw a bell until later)and then started having a tantrum about my shoes not being safe for the warehouse. Told me to "Get out the warehouse" numerous times even as i was walking towards the door. I told him "Nice way to talk to your customers" and he continued ranting all way to the door.
I then dealt with the same guy at reception and he continued with the bad attitude. Then brought my flat pack box out 5 minutes later and now im home the instructions are coincidentally missing from the box.
The guy in the warehouse could have a lesson in decorum before dealing with customers again. I would never want to deal with that guy again and its put me off ever shopping with you.
They have a great team of friendly, helpful and enthusiastic young assistants working there, who collectively, made our visit a pleasurable, and highly successful shopping experience. They opitomise the contemporary style of respectful, and knowledgeable sales staff, who are prepared to think outside the box, in resourcefully tracking down the type of product you seek. Well done one and all. Cheers Paul A.👍😎
11 weeks and still waiting for a bedhead ordered in May.!
Supposedly manufactured in Sydney.
Assured all Australian made.
Assured allow 6 weeks delivery.
And you want to now blame it on the pandemic!
11 weeks! Seriously?
If that’s the case then I suggest to everyone Do Not purchase or place an order with this business unless you are buying off the floor and can see the product you are purchasing.
Incompetent Deceitful Appalling customer service Block calls to store manager Lied about delivery Obstructive Staff placed order incorrectly
Nothing honourable with the way the supervisor at the call centre represented the company today.
Your customers are not fools.
Pay peanuts Get monkey’s
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