Campervan Hire Sydney

Hired one of their campervan for ten days and it drove efficiently and satisfied to accommodate our camping needs. Gnarly designs. All the one star reviewers on here are just bunch of high maintenance snowflakes with lofty expectations from a budget company. Thanks wicked!!! Your staff was impeccable

Worst rental experience ever.nVan was disgusting - I had to clean it before commencing my trip. They still had the nerve to ask me to return it clean or pay an additional 200 bucks (the WHOLE POINT of a rental is not to have to deal with cleaning). Car had 1/4 tank of gas in it, no bluetooth, I had to replace the window wiper blades and the engine stalled when it was cold. I was asked to pay extra for driving an automatic even though my booking request specifically requested the vehicle I got ... (seriously who charges for a difference of transmission). And over 2 weeks later i'm waiting for my bond. They say they have a 30 day bond refund policy (who ever suggested that shouldn't work in customer service).

This company is the worst !!! Your staff at botany is bad customer service ever.. she cut off my call while we are talking and leave negative service to me. I booked and full payment and got the confirmation email from them 1month ago and I just got cancellation email today that a vehicle is not available. This is not how it works. Please show your respect and responsible to your customer.

Absolutely piss poor service.nnExtremely disappointed with the service I have received from Wicked Campers. I made a booking for a camper in Hobart for the New Years period and unfortunately had to cancel due to the unforeseen Covid events in NSW causing travel issues. Since then, the team has been absolutely unreachable for any sort of refund.nnTheir call team refuses to touch anything which isn't someone trying to book a vehicle. They have one email that you can message to receive support and it is like sending emails into a black hole. I have sent over six emails already and haven't received any help at all.nnWe're all doing it tough in Covid, and it's disgusting to see a company trying to profit off of people's hardship instead of being considerate and understanding like many of the other great companies in the tourism industry at this time. STAY AWAY FROM THESE FOLKS!!!

DO NOT USE!! I placed a booking 3 weeks ago, they were unable to provide a camper van so I requested a refund.. they still have not given me my money back 3 weeks later and are ignoring my emails, I am now trying to find a way to report their company to try get back my money.