Europcar Lisarow

Julio was wonderful. We have sorted a car in Lisarow to be used in Adelaide when we're away. A pleasure to deal with. A great price as well. Thank you again.

Julio assisted my wife and myself today to arrange the hire of a car in Adelaide for next month he went out of his way to make sure we will get the car that suits us and that we understood all the requirements of renting a vehicle an utmost pleasure to deal with him will come back again

Friendly, helpful and very professional thank you lisarow.

Amazing customer service by Julio and the other staff. Arranged the car for me that I wanted and the renting process was very simple. Bond returned in time, no fuss. Also, found it to be the best value rental on the Coast.

Overall - very average at best. While the people I dealt with were friendly, there is a lot that could be improved. Booked a car for 11am pickup on a Sunday. The guy called me a bit earlier saying he may not be back from a quick trip to Newcastle in time but should be ok for 11am. I turn up in heavy rain at 11am - nobody to be seen. Finally at 11.30 he came in.nnLater when I loaded the car I discovered a small damage on the rear bumper, but they didn't mark that on the damage report. I guess I should have checked better at the pickup, however cause it was bucketing down I guess I missed that one. I informed them about the damage next day, and credits to them they didn't have an issue with it. Nevertheless, they should inspect the car better themselves as that's an obvious damage that should have been on the report in the first place.nnThe car was not very clean and had an unpleasant smell too.nAlso discovered that the car had no tinted windows either - which is crazy in a country like Australia. Like how can a car even exist without a tint??? It was extremely hot and bright in the car as soon as the sun came out a bit.nnAlso it was not even the car I ordered. I found out later they only have about 5-6 cars available in this location, and while you can order other cars on their website, many of those are actually not available. So why then can you order them in the first place if they are not available anyway?nnOverall, I would not go back there. Very mediocre on many levels compared to other car rental places I have been to over the years.