Map
Detailed Information
- Place Types Shoe store
- Address Shop 64/1 Airport Dr, Brisbane Airport QLD 4007, Australia
- Coordinate -27.4155967,153.0794637
- Website http://www.fila.com.au/index.wsp/fila?page=home&v=2
- Rating 3.8
- Compound Code H3MH+QQ Brisbane Airport QLD, Australia
Openning hours
- Monday 10:00 AM – 6:00 PM
- Tuesday 10:00 AM – 6:00 PM
- Wednesday 10:00 AM – 6:00 PM
- Thursday 10:00 AM – 6:00 PM
- Friday 10:00 AM – 6:00 PM
- Saturday 10:00 AM – 6:00 PM
- Sunday 10:00 AM – 6:00 PM
Photos
Reviews
We ordered Fila shoes online and we received but didn't fit. We contacted Fila online service regarding exchange or refund. They provided different options. We decided to exchange our shoes at Fila store DFO. 18/1 we went to store to exchange. Firstly , he refused and told us we can exchange as it's more then 2 weeks. Despite they have 30 days exchange policy , he kept insisting that we can not exchange. Finally,showed him the policy. At the end he refunded the money. But he was very rude . Disappointed with their service. Not coming back again.
Zero customer service in this store. Not one staff members acknowledged a single customer.nTerrible service
Helpful staff, generous and genuine discounted new stock!
Thanks so much to the shop assistants help today with my exchange. Really appreciate your great customer service
The only store in DFO not practising safe social distancing. Spoke to staff member about the amount of people in the store, she said they don't have enough staff to implement safe measures. Shame on you store management, you put up barriers between staff and customers then allow 50+ people to cram into your store.
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