Pottery Barn

We came into PB Brisbane last Sunday (16.05.21) and I wanted to say how lovely and helpful James was ud83dude0a In the past we’ve brought a leather corner sofa and 2 single chairs (and numerous smaller items) James made some great suggestions on how to pull the look together for our small kitchen/lounge room area (the coffee table and large rug sold at PB are at the top of my list) Really lovely customer service! and knowledgeable interior design suggestions – thanks James

Lovely store, service extremely sub standard. Would expect better service in Kmart

OMG..have been wanting to go to this store for a very long time, DID NOT disappoint, LOVE LOVE LOVE this shop, I wish I could afford to buy it all...vy helpful staff.

Found a great rug I wanted to buy ($1300) but apparently there is no way I can pick it up from the Brisbane store. They have the smaller sizes but measuring an extra 1.5 meters makes it impossible to have delivered to the store. I could have even been there to meet the delivery truck at your store if you didn't have room. No sale

went in there to buy some gifts for my nephew, a rude lady named Heather saw I was looking around, holding all these items and I could see her looking me up and down like I was going to steal something. I was probably looking around for 5-10 minutes and had a lot of stuff I was buying in my arms, not once did she approach me or ask if I wanted help/a basket. As I start walking to the counter, she jumped in front of me and asked if I needed help. Where was my service when I was looking around? Yet Heather stands there and watches me from afar looking me up and down. Don’t work in retail with that attitude. Work for your sales.