Freedom - Aspley

Visited Aspley Freedom store on Sunday and was just browsing. Then Melissa the fabulous sales assistant came around asking if anyone needed assistance.. I put up my hand and with a brilliant smile came and helped me with my queries. Nothing was too much, she explained everything about the product I was interested in. She was so pleasant and professional, I bought my patio sofa lounge! We love it! It was such a lovely experience.. to have someone who enjoys her job and be so helpful. Also, have to mention the whole experience.. as I then purchased a few other items, was great. If all stores had brilliant sales people like Melissa.. I think sales would be up 150%..Take notice.. brilliant sales people who are willing to help sell!!nThanks Melissa and the lovely environment you bring to this store!!

Is nearly five months an acceptable delivery time (when originally told 9-11 weeks)? Is it ok to send emails pushing out delivery dates with no other contact? We placed an order and paid over $3000 mid February 2021. Our original delivery dates were mid-to-end-of April. We were emailed in early April and told the new delivery date was to be mid June. Just now we have received another email pushing out the delivery to first week of July. Very poor timelines, very poor customer service. We won't be ordering from here again.

Brilliant service and great delivery service too. Peter and Jamie from Unitrans did a wonderful job and would certainly recommend Freedom’s great prices and brilliant experience. Certainly the best furniture buying experience I have had in a long time.n3 cheers to the Freedom Aspley Team (Ellie and Jodie thanks a lot)

Absolutely lovely staff, incredibly helpful, and their interior design consultant gives fantastic style tips and advice! My go-to place now for furniture and classic design pieces.

Love this store. So many lovely pieces to choose for home decorating.