Furniture 'N' More Superstore

Would give less stars if possible. On 5-Sep-20, I visited Furniture n More Store on Brisbane Rd in Labrador with my elderly parents. We hoped to purchase a King Single bed base with 2-drawers and mattress for my Dad. We had to go searching in the next building for a shop assistant, Daniel – who appeared arrogant and disinterested. We managed to find a suitable bed base and Daniel told us he would have to look through files for the price. He eventually came back and told us the cost was $749, however we couldn’t order it in other colours and he wouldn’t be getting any more in. We then looked at mattresses but couldn’t find one that was suitable for my 91 year old father’s orthopaedic needs, so decided to try a specialist store. Fortunately we found the correct mattress and so we returned to the Furniture n More Labrador store to purchase the bed base. Once again we had to search for assistance in the other building. We asked to purchase the bed base we had seen previously but Daniel told us that, because we had purchased the mattress elsewhere, he wasn’t going to sell us the bed base! Daniel said he would sell it to us only if we also purchased a mattress from him, but he wasn’t going to sell it to us if we only wanted to purchase the base. I couldn’t believe it and asked to see the manager, but he said that he was in charge of the bedding and his word was final and we were then asked to leave the store! Rude, arrogant and a great shame for the Furniture n More store. I would not shop there again. Fortunately we were able to purchase the same bed base in a colour of our choice at $100 cheaper with the assistance of the very helpful and kind staff of Beds R Us.

These guys go above and beyond to help. They take time to help me sort out what I need. They have great prices. It's all Australian made which is great. I highly recommend them. I will always shop here for quality furniture.

Admittedly I had walked in 20mins prior to closing ? 3.40? I wasn't aware of closing time. Like most other stores they are open until at least 5pm other wise I would not have visited. One salesman passing stated they close at 4pm however, was happy to help. 2 minutes later a second worker walks by and abruptly states, we are closing in 5! Then continues to say, his work colleague has an appt and they need to close up shop. I decided to leave as felt extremely uncomfortable as they were also locking the doors. It was 3.47 when I exited. Products also appeared over priced and of average quality, from what I saw. Good luck to this business, I'm surprised your still going!

Went in after my dog chewed up my sofa. Hussein provided me with a great replacement as well as a metal club to beat my dog. Very friendly and professional service. Thank you! :) 10/10

We never met more arrogant salesmen anywhere ! His tone of voice and the attitude was absolutely not acceptable !!!!!!!! We were under impression that he doesn't want any customers in the shop ! Well guess what ? Word of mouth and internet reviews are extremely powerful tools . Crossed from the list.