Carly Car Subscription

Carly's product and services are convenient, flexible and cost effective. It is a brilliant idea. You don't have to think about the cost associated in buying a car and holding it for long time. Their cars are quality and faultless I never had any problem while driving their car for long time. Staff are always quick and responsive in their support if there is any problem. I recommended Carly to anyone who wants value for money and hassel free service.

Setting up account was a breeze. No hidden fees and no big deposits, just simple weekly payments. Picking up the car was straightforward and in good condition. We saved quite a bit of money by switching to a Carly. Would definitely recommend this service to anyone wanting to try it out.

We used Carly when returning from overseas so we could settle in and not have to rush to buy a car straight away. Our family ended up enjoying the car and the convenience of the service so much that we kept it for much longer than we initially planned. Their customer support is always very responsive, the car we used (a Subaru Forester) was great. Overall, the experience with the service they provide was very positive and I'd be more than happy to recommend them.

Booked it on Friday at noon. Didn’t get a confirmation. My car was supposed to be delivered on Sunday for my first week at my new job. I’m also in a wheelchair, so it was great that they deliver. Called them and emailed multiple times. No response. They called me at noon on a Sunday to say that their delivery service isn’t available in Brisbane, even though it said it was on their website. So it’s Sunday, car hire places are closed, and tomorrow is my first day at work. Instead of driving 30mins, I will now have to take public transport (1.5 hrs) with my wheelchair. I will not be back.

This is another review for Carly, but this time I had a better experience. Following my 1-star review, I was contacted by the team (RG Milana, Emmanuel) to check what can be done for a better experience. I'm mentioning it because both were really helpful and understanding, and were willing to go above and beyond to help me. It is good to know there is someone to communicate with on the other end. Also, prices are fair when calculating monthly car payments, rego, maintenance, etc. I highly recommend Carly!