Enterprise Rent-A-Car

Thank you to Joshua for a smooth and perfect experience. Great car, perfectly clean, easy pick up and drop off. With so many great deals out there at the moment, its a wonderful to rent a car, clear the city and make the most of lower restrictions.

Booked a car, had a confirmation number. Showed up; no car available. Solution from the guy at the desk: Wait for another car that might show up, might not. No guarantee from Enterprise that it would. If it did show up, a discount would be offered. Of course this isn’t a solution to the problem. First time I’ve used Enterprise. Well, I didn’t use them, I walked out.

Deposit 1,000 $ for frist time , car was not good enough.and i bouht insurance , andcwhen return was change another thing. Policy show return only 14 days But staff said 28 days return for deposit 1000$ And when i got return only 952 $.

Great service, staff and value for money. No issues what so ever. Very happy with our rental. Would highly recommend

Rental was fine and staff were nice but two big things that have ensured I will never use enterprise again. 1. Charged a different daily rate for insurance than what was stated on website. Was told this was because I was doing it on the day. This would be fine if the website actually stated that would be the case. 2. 20-40 days for a deposit to be returned. What a disgrace. I've rented 10 cars in Australia and the longest it's taken before is 10 days. It's now been 23 days since my rental and the money is still frozen on my card. So if you use enterprise, be prepared to have hundred of dollars tied up for a long time.