Makin Mattresses North Brisbane

I've been prepping my boat for full-time Live aboard. Dealing with lots of different company's. These guys have been by far. The best! I never ever, write reviews. But this needed to be done. Mattresses are the BEST. Customer service, the best. Delivery men, the best. Can't fault anything. ud83cudff4‍☠ufe0f⛵ud83cuddefud83cuddeaud83eudd19

Very welcoming and Jordin advised how the beds were laid out in the store. Three categories in my own words: Budget, fancy and showcase. Jordin left us alone to find the best bed for my household. She was very helpful and friendly. Transaction was very easy. Highly recommend this store for all your bedroom needs.

Fantastic service with knowledge staff. Love the mattresses and very happy with the advice and guidance given to make my latest purchase.

So simple to order the exact mattress we need made locally big tick! Can’t wait to have it delivered and that first night on our brand new bed.

My partner and I have done a lot of research over the last 6 or so months and we have read many reviews on Makin Mattresses. Most of them appeared to be good on google but for other sites like product review they were really bad. We noticed that the google reviews where quite recent but there was much more negative presence on other sites prior. Based on this we procrastinated for months before we decided to go and have a look at Makin Mattresses. After Christmas we organized a visit with family in Brisbane so we could also see the Makin Mattresses display. As we live on Bribie island it is not just a quick trip. Because of our experience we decided it was important to provide some feedback.nWhen we entered the display room there was nobody to be seen, there was loud music playing which really was over the top. After what seemed like nearly 10 mins of walking around the displays, two female staff came in through the doors from the storage area and one of them rushed over and turned the music down while the other one approached us. The first thing we noticed about the staff member approaching us was her scruffy appearance, like she had just got out of bed, also not wearing any shoes or socks, yes, she was serving us barefoot… Yuk, this was not a good first impression. Although she obviously knew a lot about the beds and showed us around the display room briefly, we found her attitude overly confident to the point of being cocky. She told us about how she had something like 7 kids, it felt like she was overcompensating to make a connection with us, but we really couldn’t get passed the bare feet?? After we spent about 35 minutes there looking around and about half of that time both the staff members were sitting at the desk looking at their phones, we decided that this experience alone was enough to put us off buying, not to mention the outdated appearance of the beds. Even if we liked the beds, the terrible customer service and such a negative presence online really turned us off. Since then, we have purchased elsewhere.