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Williams the Shoemen

Shop 317A, Kawana Shopping town Nicklin Way, Kawana Waters QLD 4575, Australia
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Detailed Information
Openning hours
  • Monday 9:00 AM – 5:30 PM
  • Tuesday 9:00 AM – 5:30 PM
  • Wednesday 9:00 AM – 5:30 PM
  • Thursday 9:00 AM – 9:00 PM
  • Friday 9:00 AM – 5:30 PM
  • Saturday 9:00 AM – 5:00 PM
  • Sunday 10:30 AM – 4:00 PM
Reviews
Shorty's Girl (08/10/2020)
Points for holding what I needed and the shoes themselves where the ones I wanted..nnHowever there customers service is lacking and needs worknnCalled 5 times to find out what side of the shopping center they where at so I could quickly get what I needed and go. And when I got through finally the lady was very rude.nnThe person who put my order through also had no phone manner at all.nnA saving grace when I went in the store the lady who served me who was completely different from the one on the phone was lovely, warm smile and easy going.nnAs a person who works in retail I would be horrified if I treated my customers the way they did with there manner. And would like to know how I came across hence this review..
Frank Stuart (11/22/2017)
Very poor staff performance . Lacked interest and most definately sales skill . Lost sale due disinterest in locating suitable sizing or assisting in fitting just left to our own devices. Unfriendly behavior seemed obvious . Could do a lot better with staff selection and training .
Henry J Wells (12/03/2015)
My colorado shoes had served me well but they were getting very tired after many years of use. The other day whilst walking past Williams the Shoemen I spotted a pair of colorado's that looked like the style I would wear. So today my wife and I went into the shop as I wanted to try a pair on.They didn't have my size on the shelf. The shop was busy and as soon as she could, Michaela came across and offered to help. They didn't have my size in black so Michaela gave me a brown pair to try on for size etc. I did purchase a pair of black colorado's and she organised for my new shoes to be shipped from their warehouse right to my door. Michaela was helpful and had a good sense of humour which made the purchase that much more enjoyable.
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