The Good Planet Company

I have been looking for a good quality bamboo duvet cover and shams for awhile. During these tough times I have been trying to support my local businesses, unfortunately I was at a loss. A friend told me about Good Planet and off we went. Because of Covid the store had their max of customers already, Phoebe met us at the door and let us know it would be a few minutes wait. She was very pleasant, more importantly I told her what I was shopping for and the colour. She went in the store and brought out exactly what I needed. It was so easy, all I had to do was go in and pay for them. It's the kind of service that makes people feel welcomed and important, it's where I will go back to again and again.

Went here for the first time today. What a great store. I wanted to buy everything. Also, I was really appreciative of the high level of service. We had many questions and they were patient and helpful. Will definitely be back.

We were disappointed today to find out about a no return policy after being sure to ask for a receipt "just in case anything went wrong." We understand that especially Covid makes returns difficult, but we wish the no returns policy was made clear by the staff at purchase, especially since we were waffling between the two weights. Now we're stuck with a new duvet too warm for our apartment.

I love the products offered in here but I can't rate higher because the shopping environment is extremely challenging. They always have a diffuser running with very strongly scented oils, so anyone with sensitivity to fragrance will not be able to shop there. I have mentioned this a few times to staff, but they were not concerned and nothing has changed, so unfortunately I can't shop there. A great little shop but totally unsuitable for anyone with asthma, migraines, or scent-triggered allergies or conditions.

Love this store!!! I'm so happy that this slice of paradise exists!!