Lowe's Home Improvement

I love this hardware store the selection is huge, and the pricing is very competitive if not cheaper. But the quality is great, it is big and very impressively clean. but there biggest asset are the associates they are knowledgeable and caring and want to help as well as it is not hard to find one who will help.my wife and I love to go in at least once a month to Rome around and see if there is a good sale on something we need. and no the flyers are ease but we love to look at all the great stuff. thanks lows

I came here to look for a ceiling fan. Joshua was very helpful. He assisted me and answered all my questions. He was very knowledgeable and friendly. Yet allowed me to have space to look and figure what I wanted to buy. It was a the perfect combination of customer service. Everyone knows how frustrating it is when you can't find help but equally how frustrating it is when sales associates are on your back. He had the perfect balance.

I never feel ignored in this store. The staff are always willing to help with anything that I may need.

Very disorganized. We found a bathroom vanity that we loved and noticed there was only one left in stock, so we drove out to the store only to be told that they were all sold out. Fair enough. The sales associate took our name down and advised us that they would call us if it ever becomes available. Yesterday we got a call from the associate saying there was 2 in stock. We were very excited and ordered online. However, an hour later another associate calls and tells us they don’t have any stock. Now we are in the process of canceling the order. This was our first and last time shopping at Lowe’s. Do yourself a favour and shop at Home Depot instead.

Home improvement always needed after every mission. Rock stars service hearted. Here it is, every personel there asked if I needed help and really meant it. I have a lot of business to direct your way to say Thank you a great customer experience.