RONA Surrey (South Surrey)

A store that has been on site for years. Freindly helpful staff. Store appeared very quiet on a peak shopping time frame. Less products, more expensive, something seemed different.

Marvin helped me feel like I knew what I was doing! Extremely helpful and got us everything thing we need and we left with a ton of knowledge. Amazingly helpful

We did a cubside pickup at your store recently and it took over 20 minutes for someone to bring our parcel to us. No one else was waiting and I had to phone back twice to ask if they were coming. I would suggest you post a phone number on the sign outside & also see how Home Depot works their curbside pickup. It's seamless & a joy to shop there. I'm not trying to be critical; just to improve upon your service. It's not good at all.

The young man on the phone last week and the young lady today were amazing. Last week he searched through pallets for me and found where it was, it was just too far back in the warehouse in the pallets he couldn't get too. He called me back to let me know about his search. He told me when to call back and apologized. Today I called and she went and retrieved my item and it was ALMOST waiting for me at checkout. I think I took to long and it went back on the shelf. Excellent service. Very impressed. Will definitely be back.

Wow they did their best to help me in a time when my stress was out of control. They were kind helped me find what I needed. They even said hello which i don't get all the time.