RONA Powell River Building Supply Ltd

I've been shopping at Rona for many years, I love you guys. I needed a hammer drill for a small job - on of the guys lent one to me. Always someone around to get help from. If their busy I get eye contact and know they'll help we win free. Nothing is ever perfect but when there's an all out effort to make it happen. What's there to say?

Staff was very helpful in finding what i was looking for.

Clean, Covid safe and great prices

Bought an outside door, door lock and door handle. Excellent service, the staff were friendly and helpful. Lots of staff available to answer questions and offer help. Came in early Saturday morning so worked out great. My only issue is it closes at 5 during the weekdays, hard to take off from work (8:30-5) to pick up things here, but small town so understandable.

Up until a few months ago I would have given Rona Powell River 5 stars - unfortunately my account that I have had for 25 years was cancelled by the new accounts manager and when I asked why I found their response quite insulting. I have spent a lot of money in that store over the past 25 years renovating 4 homes using that account and was never in arrears. Because of this and the way I was treated, I will now be using our other local building supply store. Shame because the employees of PR Building deserve better... they've always treated me great..