Centre de Plomberie Jean Lépine Inc

I have never replaced a sink before. The Customer Service and Parts department were very helpful and very friendly. I will go to them before any of the major retail stores for help with plumbing needs. Thank you again.

Worse place for after service. I bought for over 7K$ of plumbing material (bath room vanity and new facets) last September and needed a small plastic adaptor from OS&B for my bath tub drain. Spoke on the phone with Mr. Lepine at the parts dept. He point blank told me that he was not interested in ordering the part (too small and inexpensive and couldn't bother looking into it). This is after I intially visited the parts dept. and spoke with him (he even took a photocopy of my spec sheet from OS&B and told be that someone would call me back in a few days). Two weeks went by and no call back from Mr. Lepine (who by the way told me that I was dealing with lots and lots of clients and could not remember every requests). After two weeks and no news, I had to call back to inquire about the status of my request this is when I got the (do not waste my time with your small part inquiry). After the call I call the 1-800 number at OS&B and spoke with Morris or the service dept. and guess what, Morris will send me the part 327TIE-2 from OS&B free of charge. (that is customer service Mr. Lepine). If you need plumbing I strongly recommend you avoid this merchant. En réponse à la réponse de Mr. Lépine. Moi aussi je suis heureux d'avoir réglé mon problème et j'invite encore une fois tout acheteur potentiel à fuire comme la peste votre magasin, votre service à clientièle déficient et votre manque de politesse à l'égard de vos clients qui après tout vous font vivre votre business...

Way too pricey for local shoppers! But, if you have a contractor reference, you can save 30%. Many times I shopped here and no one came to just say hi. So, I was never able to buy anything here.

Run away Poor services (do not give me the Covid Excuses..)

good to know this place ✌️