Lowe's Home Improvement

Great service, great prices

Dave at customer service was awesome! Bought a bathroom vanity. He helped me seal the deal.

Can't believe the great customer service we just received at the Langford Lowe's! A recent project was in ruins after we were accidentally sold the wrong product. Tony, the store manager, went above and beyond to make it right for us. We felt heard, validated, and he made it worth our while to return the product, get the correct one, while accommodating for our lost time. Now the project is looking great! We've always been impressed by the service on the floor: loads of employees ready to help. But we were greatly impressed by the way they put their customers first when an issue came up. Thank you!

Purchased a dishwasher today with help from Bob (didn't get his last name). Super helpful, easy process. He actually saw us walk in, saw us checking out the appliances and asked to help! We are not used to this type of big box service! He followed us through to payment to ensure everything went smooth. Great price to boot! Thanks Bob!!

After an absolutely miserable experience at the brick in Langford, a miserably long wait, and a smashed up stove dumped off at my home.....I decided to try Lowes across the street. Thank you Susana....for reminding me of what customer service and honesty in sales feels like! Walked out with a much better stove and over the counter microwave at 400 less than the other place wanted. Always a great experience for building supplies, and a great one again for appliances today. Thanks again Susana.