Consulate of Saint Vincent and the Grenadines

Worst thing out this woman sit on the phone with me for 2 hour arguing about my passport from CBSA god help our st Vincent. Change needed

I called about getting the application for the passport still waiting to receive it in my email. It take 2 sec to send, do your job!!! unprofessional " come on st.vincent and the grenadines show more class then that"

i agree the receptionist is very unprofessional. You dont have to be rude to her to receive a taste of her negative attitude. I have renewed my passport a few times but that young lady is the only one that has been rude and unprofessional. As a receptionist most often you are the first individual that customers will interact with therefore you need to be professional and personable; if not then that job is clearly not for you. Clients/customers are complaining, obviously there is an issue that needs to be dealt with

For the most part I believe majority of these people commenting and talking bout the girl rude them rude themselves! She is doing her job if you don't have what is required she points it out to you. If I had to depend on these reviews alone I would swear the woman the devil, I went there thinking "if this woman only give me an attitude today what I going tell her" but instead when I got there she was helpful, she pointed out any issues I had and yes I had to go back but that is the process. Most Vincentians in Canada feel they can talk to their fellow Vincentians any how but they would never walk into another office and behave like that. She may not have the friendliest face but she is also not their to make friends. Continue doing the great job you're doing! Maybe they want someone they can push over and get away with anything servicing them even then they would still complain. I EMPHASIZE THIS "YOU CANNOT PLEASE VINCENTIANS NO MATTER HOW HARD YOU TRY"!!!!

I myself never had a bad experience, however, about 17/20 people I encounter seem to feel the same - unprofessional, borderline rude. Maybe it is her tone of voice "fooling" people but as tone of voice, facial expression, body language etc make up the substance of a conversation MAYBE the ladies should pay better attention to their intonation. If they are polite but their tone of voice comes across as the opposite then people stating this observation are not "bashing", they are drawing a valid inference. Maybe they are unaware but by now someone should have indicated areas for improvement. It's called customer service & in a different setting they'd be written up and given a timeline to fix their attitude... but hey it's just "d Vincy embassy yo kno"... you just need to "come good". LOL. Also, please note - no one needs to keep quiet about poor customer service to be "thankful"; as nationals in the diaspora we have a RIGHT to Consular services and oh, it's not for free (there's fees, salaries are paid plus both countries benefit in a myriad of ways from fostering diplomatic relationships)... the people are not begging so they get to choose. Thanks.