Art Knapp Surrey

As soon as I walked in I was asked if I needed help. And then when I left offered help to load my car

I love Art Knapps. Every year me and my family go and get a fresh cut Christmas tree. The prices are good and we've never had any complaints. The trees always look beautiful and give a nice smell to our home.

I purchased a Matt & Nat purse and shoes on October 28, 2020 for my daughter for Christmas, total purchase $240.80. When I enquired if you would honour your refund/return policy in January a supervisor told me no you would not, as you don’t extended your refund/return policy until November. I have been supporting my local retailers during these unprecedented times. As I had already made the purchase I left thinking well you can return them and repurchase them come November. My question to you the owner is will you honour your return/refund policy come January or do I have to make another trip to your store to return these items and repurchase on-line?

I bought a fiddle leaf fig from them and I've never had a healthier and more thriving plant. It's been about 3 months since I bought it from them and it grows a new leaf every week. It's so happy which is normally rare for fiddle leafs. Plus they had such a huge selection of fiddle leaf figs in store. Honestly great store for fiddle leaf figs, would recommend to everyone.

This place would get 5 stars if their prices were a little more reasonable. The selection of plants is great, the other 'stuff" is fun to look through too. Always excellent customer service. Their COVID protocols are well practiced and seem to work well.