Canadian Tire

The staff is always good but the shopping and quality is hit and miss. And I purchased a set of hex head sockets that I thought were on sale but were only on sale online so I had to order them online while I was standing there staring at them (because the store doesn't honor online only pricing) and then wait for the email telling me my order is in the very next day and make a second trip to the store. Come on Canadian Tire we're better than this.

I bought a set of tires online, went and got them, they were paid in full online. The store reversed the payment, I didn't realize that this happened,and the store did not make me aware. Then they took the money from my account without my knowledge or permission, and caused my account to be overdrawn. I would have returned the money that was rightfully theirs but I wasn't contacted, or made aware of what had happened. This mistake is on them, but it's me who will have to deal with all the fallout from my account being overdrawn. I am very frustrated and will be lodging a formal complaint against the company, I am hopeful that this mess will be dealt with accordingly.

Highly recommend you look up your product online first and it will tell you in store where the item is located in the store. Eliminates the need to wander around looking.

They always have lots of tills open so you rarely have to wait in line. Friendly, helpful staff. Returning something is easy. Great store.

Tough sometimes to find what you're looking for, staff are good for that but don't carry as much as you'd expect sometimes