Pier Street Computers

Pier Street saved the day. I had a trial Monday. Late Thursday afternoon the cursor on my LENOVO computer froze as I was typing an email that had to go out by Thursday. Absolutely must go out. Consequences were enormously bad. I could not fix. I tried for an hour. Then switched to my MacBookPro. I could not get Google to Load. Panic and disaster looming large. As it was past 5 pm Pier Street was closed. I called John at 9:00 am Friday. He said "Bring them in, I have time for you this morning" His store is 60 miles away. On the way to Pier Street, the highway was blocked by a rock slide. Waiting for over an hour I began to worry about my professional reputation. When I arrived at Pier Street, I forgot my mask in the parking lot. Rushed out to get my mask and ran back. By the time I returned to Pier Street ( about 3 minutes) John had LENOVO on his table and said: "I can fix this in a few hours, my Mac guy will be here in 20 minutes" I could hear my heart rate lowering. I came back in 3 hours and John said : "Almost done give me 20 more minutes" I sat in the parking lot mentally drafting my letter of explanation to the Judge. John said:" All done". He typed up the invoice. I thought.....two guys almost 4 hours...this is gonna cost me $800 to $1000 dollars. The bill was $269.14 (parts included). I thought I won the lottery. I was home by 6:30 pm and quick as a bunny sent out required letters telling all "my computer guy is the greatest". And court today went well. In the past John has rescued me from his store by using Team Viewer. He is fast and explains to me in words a lawyer can understand. He is a lifejacket to a drowning man. Apparently the hard drive on the 8 year old Mac died and the LENOVO had some "computer " stuff go wrong. He also fixed my Netflix password! Thank you John and Casey. May you live long and prosper! David Boulding lawyer Gold River BC

Amazing service!! We bought a computer from John the owner and then we moved out of town to the Interior. When we had a problem with connecting to the TV with the computer we contacted him. John was able to fix the problem remotely. No Charge!! Thanks John

This shop is busy...and for good reason. Great service and knowledgeable staff. John and his crew took the time for my impatience and at the same time serviced a dozen customers while I was there. Looking forward to my next build with the help of Pier Street Computers!

I came in with my gaming rig, told them my issues, they performed diagnostics, reinstalled the games and sent me on my merry way after paying them $120. The next day all the symptoms came back, I was very disappointed. I never asked for my money back, but I did not want to deal with them again.

Pier Street is the kind of place you hope to find to take your sick computer to. They won't try to impress you, they don't need to. Their background is Cyber Security (from the early days) and they are seriously capable people. Trust them, you won't be sorry.