Cascade Insurance Agencies

I went to this insurance brokerage today for a simple change to my car insurance. The gentleman sitting at the front desk was nice, patient and helpful.

If i had an option I could give them 0 because an indian lady who works there is very rude and senseless. She doesn’t know how to talk to a customer or her own colleagues. Worst service ever. Soooo rude. I would recommend you not to go there at any cost.

Awesome service, excellent hours and the staff is very accommodating, they went out of their way to make sure my needs were met. Very friendly and helpful, thank you very much!

I brought in an insurance form from my workplace to the male working at the front desk. He had never seen this form before so he politely asked his colleague for help. For the remaining time I was there I felt extremely uncomfortable and shocked to see how this colleague treated this male employee. She stood over his shoulder and used words like "This is why I tell you to think!" And "You're doing it wrong again!" Her tone of voice was impatient, angry and flat out rude. I couldn't imagine how she treats him or other colleagues when a customer isn't sitting right in front of her. Workplace harassment.

Staff is not knowledgeable. When better options are available, why should one visit this clumsy place.