Canadian Tire

The store itself is easy to get to with plenty of parking as well as handicap access and parking. Inside was would appear to be a disorganized mess I would say half of the store the aisles were clear everything was on the shelves the rest of the store aisles were plugged with stock on their rolling shelves ladder set up to put stock up in higher reaches left in the middle of the aisle with nothing around them as if they were forgotten there. The security in the store actually made me feel like a criminal, the way he was following me and staring at me. No I went in there with an associate he had to do a return and I wanted to see the clearance area the prices were decent on half decent on clearance I've seen other Canadian Tire stores that were much better on their clearance prices. His return was smooth and without any problems the cashiers were fast and very pleasant If I lived in the area I would go to this Canadian Tire however I would not go out of my way to get there even if there was a sale nor would I just drop in because I happen to be driving by I'd rather drive the distance to the one in my own neighborhood than make a habit of going to this one.

Usually busy here. Its a smaller cdn tire store so they hurt for space

Canadian Tire was the best and the top one place where I refer my friend to go when they first came to Canada. But after today I will never do it again. I have purchased an airgun in South burnaby location but they are out of stock the bullet. After they check Internet they told me 12 in stock in Vancouver location where is about 30mins driving. I went to this location and wait for information for 10mins someone come to help. He went to check and told not in stock. I show him my cell phone info. He sent me to check by my self. I went to upstairs wait again and again. Anyway go back to customer service wait again and again. They try to sent to north van try to sent me to Richmond. They told me I pay them they will shipping to my home. I agree. But they change their mind. They ask me prepaid and pick up by myself. I am living in Burnaby and ask them can they shipping to Burnaby location. They told me why don't buy it in Burnaby location. They try to sent me go back to Burnaby again. Anyway 2hours doing nothing. That is great experience with Canadian Tire which was the best store I want to go.

Some of their items on sale are not displayed on the shelves.... their websites would suggest 8 items available in the store but none are available... bought deadbolt lock without keys nor english instruction so i had to go back.... some of the associates are helpful but some are pretending that they know what they are looking for but in fact they don't know and can't help you... you might be better of looking for them yourself and if you don't see them, ask someone you might think is knowledgeable because this will help you to save time...

Customers service is a joke here, employees who were hired, as far as believe to help customers find required items have little to no knowledge of location of products and absolutely no desire to help at all. It just feels like they are forced to work or really dislike what they do. Place has a variety of good quality items, hence the two stars.