Reliable Parts

Fairly knowledgeable people. Was willing to help a crazy customer. (me) bought a switch for stovetop. I described my symptoms to the front sales person and she was able to tell me I was most likely correct. Also had a oven control board on the same unit. Electronic board failed. She told me there was a rtd inside the oven and check that before ordering any new boards. Rtd tested ok so board was shot. I was able to take apart my old circuit board and found a cold solder joint. The employees did not appear to talk down to customers. Oven is fixed! (For now.....)

I ordered a small replacement part for my older Saeco espresso machine. I called the store to ask if they had the part in stock before I got in the car to drive across town. They did not have the part, so glad I called first, but for a small charge, offered to have it sent from their store in Calgary to my home. The part was delivered to my home by Canada Post on Monday morning. The part was reasonably priced and the delivery charge was reasonable, certainly worth the cost of time and gas if I had driven over to the store. Thank you to the staff at Reliable Parts and to Canada Post.

Great customer service and even had the old fan I needed. Made swap out a breeze. ;)

Fantastic customer services seriously.. they went completely off the way to Help out .

Soo grateful for Reliable Parts for being able to provide me with an older model oven part which was so hard to find! Excellent customer service!! Now we can eat again in our newly restored oven 👍