Consulate General of Malaysia

Consulate is 18th floor inside the Fortis BC building. Due to COVID-19, the consulate only opens 10am to 12 noon. So be totally absolutely prepared: print extra copies of your documents, make sure you have all your original documents and ID and photos, bring your own pen. Arrive early. I suggest 9:50am and wait in the lobby. The moment the elevator is activated for 18th floor, go right up and into the consulate office. If you arrive later than that, high chance you'll be stuck in a queue or worse: have to come again next day. From the visitor logbook I saw today, they serve about 3 or 4 persons only in that short 2 hour period. I did registration of birth and passport application for my baby. Including filling up two forms (which could only be obtained in the consulate itself) and reviewing the documents, it took me 45 minutes even with everything ready for submission. Good luck everyone...

Ms Janet Ambrose assisted me with renewing my passport efficiently and was friendly, the leather seats while waiting a few minutes were comfy too!

Renewed my passport today! Ms Janet Ambrose was most efficient, hospitable and gracious. Syabas & terima kasih!

Janet ambrose is extremely rude and not helpful at all. Why is she still even representing the consulate of Malaysia in Vancouver. Toxic behaviour, made the process even tougher than it already is, giving attitude left and right. Menopause man, PLEASE let it be MENORESUME so she can provide future people with better service.

I have had dealings with Pn. Janet & En. Shaharuddin via emails as well as on the phone very regularly. I am 65 years old (old school product) hence I'd ask numerous questions, clarifications, questions again, fervent requests and believe me - I was NEVER ONCE rudely told off, chided or ignored - if anyone deserved any of the above, that'd be me!! Both Janet and Shaharuddin are the epitome of true blue Malaysians - they gave me utmost respect, extreme patience AND compassion in handling my most sensitive predicament. Janet may seem brusque or abrasive in her manner of talking but we should come down our "high horse" or come down a notch or two perhaps?? In short, both Janet and Shaharuddin are Malaysians extraordinaire and I for one feel utterly safe, protected and so darn proud to be a Malaysian P/S - same compliments as well to En. Mohaimin in Ottawa, another amazing Malaysian