Peace of Mind Systems Ltd

I am so so so happy with the work Peace of mind security systems have come to do at our home! We had skybell and an electronic lock out at the front door. I STRONGLY recommend you call them to have skybell installed at your home or Office! I have been messing with my husband for a week now and it is never ending entertainment. They are fast and reliable. They are very honest and will give you fantastic advice with their decades of experience. Dealing with a local company such as Peace of Mind takes the worry and headache out of dealing with a big company like Telus. They actually answer the phone and know what their talking about which is also a breath of fresh air! It is so refreshing to have someone just be honest and transparent with us. Thank you so much for the fantastic service!!

I am very satisfied with everyone at peace of mind. steve has been absolutely great, jason is an awesome technician and Michele is wonderful and great customer service. I would tell anyone if your looking for a great company this is the one hands down. Thanks team

Very knowledgeable in all aspects of building security. Will go over and above to ensure all needs are met and have come out after hours to look at issues. Would highly recommend Peace of Mind for all your security needs

Well, it looks like they have deleted my negative review. Pretty petty, so I will add it again. I had my system installed by them after having to been broken in about three years ago. The system would throw a code saying the rear door to my garage was open, it was not. They sent out a technician and he tried a new battery on the door switch, then replaced the switch itself. It worked for some time then would throw a code again on occasion but it would clear when I would deactivate the alarm, then one day the code came and it would not go away no matter what I did ( tried deactivate the alarm, remove the battery on the door switch and replace it). I could not activate the alarm, so I called them on a Wednesday and was told that the "boss" would have to call me to deal with it. Thursday came and went, then Friday and no call. I called Friday late and was told he would call first thing Monday morning. Nope, called again in the afternoon, and was told he would call later that day. You guessed it, no call. I called everyday that week and was reassured he would call each day, as a matter of fact, the fellow I talked to everyday said he would put me down as an appointment so that the boss would have to call me. Well guess what, no call. Now you have to understand that all this time my system would not arm. I postponed a trip I was to take because of this, and I was reluctant to leave my house after having been broken into before. Now I was really upset with this cavalier attitude, so I called Kamloops alarm and they came out, determined that that rear door was probably to far away from the control panel and installed a signal booster in the garage and that code does not reappear anymore. All for free. I signed on to their monitoring system and cut off the system I had with Peace of mind. Of course the "boss" just happened to call me late the evening before Kamloops alarm was to come out and told me to check the door that it was showing it was open. I told him it was not and I was very upset with his lack of after sales service and to cancel my contract, he said I could not do that. I then Emailed them that I wanted to stop using their monitoring system and got no reply. I complained to the Better Business Bureau and they gave me a complaint number. Three months later they Emailed me and said there was not much more they could do as Peace of Mind did not respond, so they closed the complain file. Then Peace of Mind contacted me and said I owed $839.57 for a little more than a year left on the contract, but if I paid $500 they would let it go. I said that under no circumstance was I rewarding the "boss" for the total lack of after sales service I received and I would gladly got to court and argue my case to a judge,

Gary and Steve are very knowledgeable in their field. Your safety is their first priority. I would highly recommend this company for your security needs, whether big or small.