Map
Detailed Information
- Place Types Bicycle store
- Address Unit 5a, South, Retail Park, London Rd E, Quarry Wood, Maidstone, Aylesford ME20 7TP, UK
- Coordinate 51.2932463,0.4693439
- Website https://www.smythstoys.com/uk/en-gb/?utm_source=gmb&utm_medium=
- Rating 4.2
- Compound Code 7FV9+7P Aylesford, UK
Openning hours
- Monday 10:00 AM – 5:00 PM
- Tuesday 10:00 AM – 5:00 PM
- Wednesday 10:00 AM – 5:00 PM
- Thursday 10:00 AM – 5:00 PM
- Friday 10:00 AM – 5:00 PM
- Saturday 10:00 AM – 5:00 PM
- Sunday 10:00 AM – 4:00 PM
Photos
Reviews
Great store to buy for babies, young children and almost Kevin type children (the almost teenagers).
Helpful and friendly staff with a professional attitude to ensure you are completely happy with your visit
Rude staff allowing people to queue jump and no apology when told. Still served queue jumping customers. Click and collect not clearly signposted
Very friendly and very helpful, however there wasn’t many toy options.
Brought an item only to have the cashier argue the price on the item at checkout. After about 5 minutes she accused my children of changing the price tag and tried to think of anything to say to us, I asked for the manager as it was clear she had the hump that the manager asked her to man the tills. While I had my back turned my wife caught the cashier 'Elaine' peel the price tag off and throw it behind her. First manager was useless, main floor manager deal with the situation perfectly. I complained to smyths customer services and sent them a copy of the receipt but again, situation dealt with terribly and store manager never phoned me. Still waiting a reply to my complaint and this is a customer that brought about 50 items in the last year from them.
Thank god John Lewis and Argos have great deals and amazing customer support!
Will never use them again after this. Speaking to my friends many are now staying away from Smyths Maidstone due to poor staff and customer service.
Not the best smyths I've been to. It was just after Christmas so stock was quite low
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