The Bristol Bike Project

Had a clip of a bike light missing, the staff was super helpful and took the time to see if they had any odd bits around. They did and he gave it to me for free, something I just can't see happening at the bike chains. Always very helpful there, been a few times and love the ethos and vibe there of staff who clearly love cycling.

Went with my daughter to check out a bike they'd just completed. The French guy who dealt with us was very friendly and helpful and they seem to know what they're doing. They had replaced break pads, cables and chain. They adjusted the bike to suit her and agreed to replace the firm saddle with a more comfy one for free. We bought the bike. The price of £305 including providing and fitting a new pannier seemed very reasonable.

The service from the guy Robert or Roberto disgusting, didn't fix properly my Bike and I paid 48 pounds just for change one side of the pedal and the left break. I left the bike to weeks and ask him to repair properly that I was ready to pay but with his attitude I don't believe that Project Bike is the place to fix well a bike. He use second hand materials to fix my bike even was not new. I regret had visited this place. AWFUL PLACE DON'T GO. REALLY BAB SERVICE. 13 November 2020 Hi to the owner of PROJECT BIKE I report before about your service, and this is what happen to me today after I decided to use the bike that you employ Robert fix for me. I went to Bath ridding the bike gentle and on my way back I almost kill myself when the handlebar was broken and thanks GOD that I was not on the road. I was with my hand twisted and in real pain after a AWFUL fall because of the neglect of your service. Took me three hours back to my house by foot and I went to the shop to put the bike back and ask for my money back. Robert offer me to fix again but I refused to fix and more after this incident because I can TRUST in his capacity and knowledge, what would happen if I were on the Road I could kill myself just because you trust in some body unprofessional and in a company that do not mind what happen with the customers. INCOMPETENT AND UNPROFESSIONAL IS PROJECT BIKE, TAKE CARE IN WHO YOU ARE TRUST

They always do a good job for a fair price and give really good advice

Super quick and very helpful, shout out to the BBP for 5 star service