Map
Detailed Information
- Place Types Bicycle store
- Address 140 Hornchurch Rd, Hornchurch RM11 1DP, UK
- Coordinate 51.5649674,0.2030904
- Website Unknown
- Rating 2.4
- Compound Code H673+X6 Hornchurch, UK
Photos
Reviews
Customer service at its worse! Guy is literally the most unhelpful man I've ever met. He simply shouldn't be doing any customer facing role. I just needed a new inner-tube and he acted like i had walked into a strangers house. Is this not a bike shop? Hornchurch deserves better. Avoid!
Been very helpful, recommend
Tried four times to have my bike repaired here, even phoned to arrange dropping it in. When I got there said he was too busy to do it. Complete messer and a waste of time, try somewhere else
Dont bother going there. Extremely rude owner. Not sure if he is running a business or fixes up bikes as a hobby for himself. If it is a business I think he needs a few lessons in customer service. I asked him about a vintage Raleigh bike on his forecourt and he couldn't tell me anything about it other than it would be at least £700 after he had fixed it up (currently not roadworthy) and he had no timeframe for when that would be and refused to give any details of what he would do and to what spec. There was no other customer in his shop at the time. If you're gonna throw a price at the customer, be prepared to tell them about the product and your plans for it! A smile wouldn't go amiss either.
Only go to this bike shop if you are looking to spend thousands of pounds on a bike or the owner is not interested. He is very rude and condescending. I would not recommend stay clear.
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