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Sports Direct

21-23 The Broadway, Ealing, London W5 5AH, UK

+44 343 909 2163

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Detailed Information

Place Types Bicycle store
Address 21-23 The Broadway, Ealing, London W5 5AH, UK
Coordinate 51.5138682,-0.3029327
Website https://www.sportsdirect.com/Ealing-store-2163
Rating 2.7
Compound Code GM7W+GR London, UK

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Reviews

Alex SC (08/28/2020)

Bought two pairs of shoes and asked the lady serving at the till if I was able to refund the shoes as I wasn’t sure if they would fit my daughter, yes of course you can she says. When I tried to refund the next day another member of staff said sports direct are now unable to accept ANY refunds anymore and can only issue gift vouchers instead. If you are changing your refund policy you need to make this very clear to customers before they purchase. Wouldn’t bother lining Mike Ashley’s greedy pocket again. I’m leaving this review so other people’s time doesn’t get wasted like mine has, buy from a store where you have the option to at least get a refund.

Daniah Dancer “Dimples” (08/21/2020)

There's a lot in the store and the staff are super friendly. The only negative is that the women's section of footwear is ridiculously small, compared to the men's and children. Most sports shops are like that now anyway (incredibly sexist!)

Timea Kocsis (09/12/2020)

Poorest customer service ever! First and last time to visit this store, I will never return there. Guys hanging around not helping you need to look for ages to get someone to help and if you ask the wrong person they even have the face to say they can’t help. No communication no team work. Raised it to the Store Manager who did apologise but didn’t seem to care too much, saying everyone has different tasks in the store. I thought customers comes first not organising the shelves 🙄🙄🙄🙄

Fez Afolabi (09/01/2020)

I bought a pair of boxers, never wore them, same condition as bought and I wanted to return them the next day because they were too small but they said I can’t and they charged me an extra 5 pounds when I bought it without me knowing, I will never comeback here if my life depended on it

Sebastian Escobar Corcione (09/09/2020)

No one is around to help customers. You have to go all around to find someone willing to help. Been there 2 times this week, same experience both times.

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