Sports Direct

Average at best. With this shop you definitely get what you pay for in terms of quality. The cheaply priced clothing tends to tear or come apart after a few months of wear. I've bought cheap trousers from this shop thinking I was getting a good deal only for the pockets to develop tears in them after a short while (this happened with 3 different pairs). Unless you're being forced to shop on a budget due to having little money do your self a favour and go elsewhere!

I bought few Danlop work safety shoes from sports direct. Maximum all size are wrong. My foot size UK 7. Sports direct shoes size are wrong, some size are 8 it's very tight for my feet. It's very funny. They selling cheap quality product.

I pleasantly approached to enquire as to whether they stocked an item.. With no eye contact and before I had even asked the question I was told abruptly...you pay over there. Still no eye contact and a dismissive tone as I was told to go to Argos.

Sports Direct have a notoriously low level of customer service but this place seems to strive to be the worst. On one occasion I went in and had to stand waiting for ages until the woman at the till saw me. I bought an item for £2.99 and counted out £3 in front of her in cash - two pound coins and 5x20p. This seemed to confuse her so she then counted it herself and could not add up (this is someone who works on a till!) and had to count it again. What could have taken seconds took five minutes. On another occasion I asked where a snorkelling kit was and the woman who served me had never heard of snorkelling and assumed it was something to do with hiking and wanted to send me downstairs, despite me knowing it was upstairs. I then noticed that two pieces were missing from the kit so I explained this to her and she did no understand and put it back out for sale. After protesting a manager was told but he was on his way home and did not care. I found a second kit with items missing which I again told this person. I then asked if I could take the missing pieces of kit from another packet (but with different sized flippers) so I could buy a full kit, which would make sales sense to them, and she did not understand so I had to ask another manager. Thankfully the other manager understood and to date has been the only helpful person I've ever encountered in that store.

We had a great experience here after entering very spontaneously. The employee in the women's shoe section was very friendly and helpful and took a lot of time to advice us. The selection is also pretty nice for good prices on two very large floors.