Map
Detailed Information
- Place Types Bicycle store
- Address 6 Europa Way, Fforest-fach, Swansea SA5 4AJ, UK
- Coordinate 51.6450865,-3.9938683
- Website http://www.cyclesolutions.co.uk/
- Rating 3.1
- Compound Code J2W4+2F Fforest-fach, Swansea, UK
Openning hours
- Monday 8:30 AM – 6:30 PM
- Tuesday 8:30 AM – 6:30 PM
- Wednesday 8:30 AM – 6:30 PM
- Thursday 8:30 AM – 6:30 PM
- Friday 8:30 AM – 6:30 PM
- Saturday 9:00 AM – 1:00 AM
- Sunday Closed
Photos
Reviews
Fantastic support from staff to help me set up Cycle to work scheme. They also worked hard to chase down the paperwork to get this processed as quickly as possible. I can praise them enough.
Oh my god!
These guys are so frustrating! Some of the staff I have dealt with are friendly... and that’s the only positive thing I can say the rest just makes me scream.
The Cycle to work process is clumsy! Due to a lack of Local Bike Shops that accept these vouchers in my area I had no choice but to use them directly.
When my order finally arrived they had obviously repackaged the wheels into a box and hadn’t done a great job as parts where missing!
Now have to deal with after sales team which I’m dreading as all the reviews I’ve read are preparing me for the worst!
Avoid if you can!
Shocking aftercare, the sales team are very friendly and knowledgeable! As soon as you have a problem tho thats when the smiles stop!! Thought I'd treat myself to a nice bike, just under a thousand pounds worth, on the cycle to work scheme, had it just over a year and its developed a fault and is unusable, reported back to cycle solutions and they are just not Interested in the slightest! I will never deal or recommend this company again!! Avoid!!!!!
In addition to your comment I have emailed you about 3 weeks ago as requested and you have yet to respond, further more I have paid myself to fix the bike but it has developed more faults. Terrible product and worse after care!! my most regrettable purchase to date :(
Excellent service, great communications. Handled all my questions and queries quickly. Highly recommended!
Terrible terrible business. They have no stock on company portals but when you look at a private purchase surprising they have stock. They are the greedy middleman of the cycle to work scheme that add no value and push up bike prices
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