Pedalworks Bike Shop

What an absolute stroke of luck to have this as your LBS. Chris is an outstanding mechanic and the whole vibe of the shop is a credit to all who work there. Keep it up lads.

The staff are genuine, friendly and very knowledgeable. Based on the lady I spoke to, and what I have read here, the staff are also cycling enthusiasts themselves. You couldn't ask for better credentials in your local bike shop. Additionally, the staff are very well-informed so as to help the customer choose the best product(s) for their own personal and specific requirements. 10/10 would highly recommend, on the strength of the customer experience alone.

Picked up my new bike today, very good price and was set up perfectly. Simple and easy transaction with friendly and knowledgeable staff, also Chris is a expert bike mechanic who I have known for many years and has worked on my previous bikes. I would definitely recomend this shop.

Really happy with there service. Needed a isis bottom bracket for my identiti and they had one, amazing. Nice shop too

(Agrees with a lot of reviews on here about rudeness)The rudest staff with the most petulent manager. Popped in with a wheel to get a hub rebuild and spoke fix on a wheel prior to a trip. They did hub & overlooked the spoke, l didn't realise until I got home as mechanic said he did both. Had to cancel trip called them immediately saying it was as much my fault for not checking on collection. No apology offered but mechanic said to me bring it back Wednesday (as he was fully booked Mon & Tue) and he offered to do it while I waited. Turned up Wedn to be told mechanic never works Wednesdays! Discussed politely with mgr no apology offered. Telephoned late Thursday asking politely for progress (as trip was now the following weekend), mgr completely non committal on any delivery, asked politely what day it would be done so I could re-collect it, he got so annoyed that I had the temerity, after three visits, to ask when it might be ready he basically told me to get lost!! When I went to collect wheel shop assistant (probably mgrs wife #madeforeachother) screamed across the store that I hadn't paid (in front of my daughter), when I had paid her in person earlier. When they confirmed I had paid again no apology offered! For the record they quoted (with the actual wheel in their hands at the time) £52 for hub reassembly and to fix the spoke including £25 parts which they confirmed they didn't buy or use in the end I didn't ask for the money back because hopefully they will use it for birth control. Horrible rude people. Treat as box openers only. I normally don't bother with feedback but felt they earned it this time. Any response will be utterly disingenuous but I look forward to it all the same.