Map
Detailed Information
- Place Types Bicycle store
- Address Churchill Way W, Salisbury SP2 7TS, UK
- Coordinate 51.0755397,-1.8021145
- Website https://www.smythstoys.com/uk/en-gb/?utm_source=gmb&utm_medium=
- Rating 4
- Compound Code 35GX+65 Salisbury, UK
Openning hours
- Monday 10:00 AM – 5:00 PM
- Tuesday 10:00 AM – 5:00 PM
- Wednesday 10:00 AM – 5:00 PM
- Thursday 10:00 AM – 5:00 PM
- Friday 10:00 AM – 5:00 PM
- Saturday 10:00 AM – 5:00 PM
- Sunday 10:00 AM – 4:00 PM
Photos
Reviews
Shocking customer service.my other half ordered a game for our son for ps4 collection an was told she needed photo id to collect.as she didn't have any would have to collect in 3 days...service is 3rd world an will never use again.1 star given as I had to else it would of been minus....absolutely shocking service
Awesome place to shop in 😁.
Visited this store a while ago now, seems from the negative reviews that nothing has changed...
I was browsing the milk bottles for babies section when a older member of staff quickly seized on the moment and started to strongly recommend the Dr. Brown range. Said her nephew used them, her family swore by them etc. I said then I was concerned about too fast a flow. Again she professed that they were slow, perfect for hiccupy babies really pushed them. So I made the purchase. Tried them on baby. Flow was so quick she nigh on choked!
What she managed to drink she threw up.
I went into store- manager was told what happened. He found member of staff. Refused a refund on basis of maternity stock. Questioned her in front of me and in front of whole store, the poisonous little dwarf refused to admit she had recommended the product, and stood there lying to my face that the conversation had ever been had. I even quoted her on her nephew and her family swearing by it. Ah no she said that after the sale had been made, even though she didn’t actually tend the till to me!
This reason is why I will never go back to this store again, and it left such a bitter experience I have not used Smyths since...
Bought a load of toys for Easter on Saturday. Sadly 1 was faulty so brought back on Monday and even though we did not have packaging store refunded.
We were so pleased that when we went to buy a replacement toy ended up spending a lot more than the refund.
See? Good customer service does make you more money :)
Thanks a lot!
Answer the phone!!
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