Home United Kingdom England Stonehenge Cycles

Stonehenge Cycles

86 Fisherton St, Salisbury SP2 7QY, UK

+44 1722 334915

Map

Detailed Information

Place Types Bicycle store
Address 86 Fisherton St, Salisbury SP2 7QY, UK
Coordinate 51.070114,-1.8012072
Website http://www.stonehengecycles.com/
Rating 4.6
Compound Code 35CX+2G Salisbury, UK

Openning hours

Monday 9:00 AM – 5:30 PM
Tuesday 9:00 AM – 5:30 PM
Wednesday 9:00 AM – 5:30 PM
Thursday 9:00 AM – 5:30 PM
Friday 9:00 AM – 5:30 PM
Saturday 9:00 AM – 5:30 PM
Sunday Closed

Photos

Reviews

Kelly Moore (09/19/2020)

Could not care less about customers if they tried.

Matthew Ashworth (12/04/2020)

I purchased a £600 hybrid bike for my 14 year old daughters birthday. She is 5ft 2 tall and I was advised a small size bike would be the right size for her. On giving her the bike it was too big for her. The same model is not available in an XS size. We looked through models available, of which there were very few, on the Stonehenge Cycles website. There were none she considered suitable. I phoned the shop and was told that I would be unable to get a refund as they don't have a refund policy but would be offered a credit note instead. Whilst this is in line with the consumer protection legislation, most small businesses have a returns policy and offer some level of customer service including a refund for goods. Ironically if I had purchased online I would be entitled to a refund. My advice to anyone thinking of buying from Stonehenge Cycles would be to do it online to give yourself more customer protection. Be aware they do not have a returns policy

Martin Reed (11/19/2020)

Very knowledgeable and helpful. Not only fixed the problem with my bike but gave it a thorough check over and sorted a couple of other issues. Handed it back with a full explanation of the work done and a couple of useful tips.

N W (10/14/2020)

My bicycle went in for a service including replacement of cables and a new bulb for the dynamo fed front light. The bill was staggering and more than had been quoted when I booked, plus I was told the whole dynamo system was at fault and could not be repaired. I subsequently ordered and changed the front bulb myself without issue. The gear cables were also mis-fed over other cables, pinching and abrading them. I contacted the shop to complain but received no reply. Update 14 Oct: Stonehenge cycles made contact and were very good about coming to a resolution. I’ve upgraded my initial review to reflect how decent they have been about the issue.

Joe Sylvester (08/22/2020)

Desperately in need of a pump. Phoned in to say that we would be there 17:20, 10 minutes before closure. They confirmed that they will be open. We arrived at 17.20 to find that they had closed early and weren't answering the phone.

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