Map
Detailed Information
- Place Types Bicycle store
- Address Everards Meadows, Cooper Way, Leicester LE19 2AN, UK
- Coordinate 52.5939254,-1.1819752
- Website https://www.rutlandcycling.com/pages/rutland-cycling-leicester.
- Rating 4.5
- Compound Code HRV9+H6 Leicester, UK
Openning hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday 9:00 AM – 5:00 PM
Photos
Reviews
Collected my new bike from Rutland Cycling Leicester store yesterday, arranged with their help through Cycle to Work scheme. Team in store very helpful and knowledgeable, and level of customer support excellent. I ordered a bike that wasn't on the company website, but this was not an issue as they knew exactly what to do and order was placed. Initially disappointed that order was delayed, but this was related to current supply issues from Gazelle, and nothing to do with Rutland Cycling. However, surprised and delighted when bike arrived earlier than the delay date and i was able to collect two days before Christmas :o) Thanks to the team at Rutland Cycling Leicester, and Merry Christmas to you all from a happy customer!
The team at Rutland Cycles Leicester, are amazing. The level of customer service that I have received is outstanding, nothing was too much trouble for the team, I spoke to a few of the team on the phone and all were super helpful, even when I could tell that the shop was very busy. They took the time to listen to a very specific problem I had with picking up the bike as originally agreed, and because I couldn't pick it up, they agreed to personally deliver the bike to my house.
The bike was delivered by Mandy who was fantastic, and called just before setting off to let me know an approximate time for delivery.
The bike itself was set up professionally and I could talk to them about any set up issues I had, as this is my first E-Bike.
To summarise, it is so good to know that there are shops out there that still offer such good customer service, I am more than happy to give a five star review to this outstanding team. Many Thanks.
Once in a while, you come across a company which goes over and beyond for people. I say people because I’m not even a customer.
I’m a disabled cyclist with a hybrid bike which attaches to a wheelchair. I took my e-bike into Community Bikes for a new tire. Upon picking it up, I found that my bike had stopped working. The owner washed his hands of it, saying he had only disconnected and reconnected one cable.
I took the bike into Rutland Cycling, and despite not seeing one of these bikes before (only one place in the UK supplies and fixes them), a gentleman called Mark took his time diagnosing and fixing the problem for FREE!
Today is Purple Tuesday, and as one of the ambassadors, my role is to encourage businesses to offer better support to disabled people. Rutland Cycling is a shining example of offering exemplary services to disabled people.
I wish more businesses would follow their example. Well done Rutland Cycling!
Only a passing trip to take a quick look around. Lots of little short walks and paved paths throughout helps. The cycle shop could do with a little more variety of clothing. Staff very helpful and friendly. Will definitely be visiting more frequently now
SUPERB! As a mother of a son who is relatively new to Mountain biking, it was great to seek the advice of Dean from the Leicester store who guided me through the purchases for my son's Christmas presents. Dean was very helpful and knowledgeable throughout the whole purchase and gave me prompt and friendly customer service, would definitely recommend buying from Rutland Cycling especially ask for Dean at the Leicester store!
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