Map
Detailed Information
- Place Types Bicycle store
- Address 18 Deptford High St, New Cross, London SE8 4AF, UK
- Coordinate 51.4755556,-0.0258333
- Website http://www.ldnvelo.co.uk/
- Rating 4.6
- Compound Code FXGF+6M London, UK
Openning hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday 9:00 AM – 4:00 PM
- Sunday Closed
Photos
Reviews
Called in to ask for my sticky brakes to be repaired. I was given a quote by email saying it would £20.
They called me once the bike was repaired and let me know it was ready to be picked up.
Great.
When I go in to collect it, it’s a different story. “We’ve fixed this and we’ve replaced this, this and this.” “That will be £40”
Not great.
£40??? That is double what you quoted me.
But that’s not the worst part, maybe £40 would be just barely acceptable if I had been informed that something extra to the original service would be done and an increase on the price. But what happened here was, they quoted someone, then went ahead with extra repairs and replacements without telling them, then doubled the price of the original quote, also without telling them.
I didn’t ask for all those other things. So if you want to do more, which means more money coming out of the customers pocket, then you have to tell them.
Feel scammed. Definitely not going here again.
Guys you are the best. I had the silver service done to a TREK which is two years old. It was done in under two hours and to perfection. It feel new! Very satisfied with price / quality of service. Highly recommend.
Great staff, super kind, professional and know what they are talking about. Free bike check up (fair and honest), where they give you an estimate and wait for your consent before proceeding to any repairs.
Team come up with the best value for money repair options.
Friendly customer service, definitely recommend this shop! Leo is a nice guy.
Great service!!! Food amazing! Declan looked at my daughters bike and within minutes fixed her brakes and raised the seat. In the meantime Maurice super friendly dog entertained my daughter! Highly recommend the place!
The most welcoming bike shop in south east London. The team always go out of their way to help and there’s none of the belittling attitude you can often find at other workshops in the area. Coffee is also amazing when the cafe is open! Highly Recommend
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