Barceló Maya Colonial

Very nice resort. But no matter what they say. No one was wearing masks the mask policy wasn’t enforced. They literally let everyone walk around without masks and didn’t do anything to stop it.

Wow. Love this place! Awesome swimming pools. The beach is silky and the snorkeling is full of sea creatures. I gained at least 5 pounds from the delicious restaurants and buffets. The beds are comfy and the staff is friendly. But you want to know the highlight? Laura and Danny, the fantastic Zumba/yoga/water aerobics instructors. I will miss them most of all! They really made this feel like a home away from home. Make it a point to meet them!

We stayed here in 2019 and are planning a return in 2021. We absolutely loved this resort. The only complaint we had was that they did not serve alcohol until noon and the swim up bar shut down at like 7pm. We hoped to enjoy a Bloody Mary or Mimosa with our breakfast but could not. I would like to know if that is normal for just this resort or for all resorts. Or was it just because of the time of year that we were there (September). Seems odd for an all-inclusive resort.

Barcy Club Colonial - Thank You!! Thank you Mariana and Sara for your wonderful care and enthusiasm looking after our daughter! She attended every day on our 12 day vacation and was so happy! It’s great to see when people really care about what they do.

The resort location and food is what make this place other than that we were not fans. The service was terrible. Maids often did not clean our rooms and we had to call to get more toilet paper and clean towels. The drinks were weak and full of syrup instead of natural flavoring (like lime juice). The rooms are all in desperate need of upgrade as well. They were clean but needed serious repair. There were actual holes in bottom of the door frames with water leaking out of the. The sliding glass door barely moved properly and the screws that held the top lock on were literally falling out. We expected a lot more for a Barcelo resort and were treated sub par even though we are Occidental members. Definitely would not recommend for the price tag.